Refund policy
**Returns Policy**
Thank you for shopping with us! We are committed to ensuring your satisfaction with every purchase. If you're not completely satisfied, our returns policy is designed to make the process as simple as possible.
### Eligibility for Returns:
1. **Return Period**: You have 7 days from the date of delivery to return eligible items.
2. **Condition**: Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
3. **Non-Returnable Items**: Certain items, including but not limited to perishable goods, personalized items, and final sale products, cannot be returned. Please refer to the product description for specific exclusions.
4. **Proof of Purchase**: A valid receipt or order confirmation is required to process any return.
### Return Process:
1. **Initiate Return**: Contact us through our contact page and we will reach out to you with in 24 hours.
2. **Return Shipping**: Once your return is approved, you'll receive instructions on how to ship the item back. Depending on the reason for the return, return shipping may be free or the responsibility of the customer.
3. **Restocking Fees**: A restocking fee may apply for returns that are not due to product defects or errors on our part.
### Refunds:
1. **Processing Time**: Once we receive your returned item, it will be inspected. We will notify you of the status of your refund within 2 business days.
2. **Refund Method**: Refunds will be issued to the original payment method within 2 business days of approval.
3. **Shipping Fees**: Original shipping fees are non-refundable unless the return is due to our error or a defective product.
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### Damaged or Defective Items:
If your product arrives damaged or defective, please contact us within 24 hours of delivery to arrange a return.
For further assistance, please reach out to our customer service team on the contact page and leave your details, we will reach out to you with in 24 hours.